Trainee Technical Support Engineer Jobs in Kanpur, Uttar Pradesh

Job Description

This opening is for a Trainee Technical Support Engineer position with an IT support services company operating in Kanpur. This is an entry-level trainee position - you will work under close supervision while learning the core responsibilities of the role. Technical Support Engineers help customers or internal users resolve software and system issues, working through support tickets, calls, or chat, and escalating complex problems when needed.

Key Responsibilities

• Handle Troubleshooting.
• Take ownership of Customer communication.
• Manage Ticketing systems.
• Be responsible for Basic networking.
• Work on Operating systems knowledge.

This position calls for 0-1 years of relevant experience and a Diploma or Bachelor's degree in IT, Computer Science, or related field. It is a full-time, on-site role based in Kanpur, Uttar Pradesh - not a remote position, given the nature of Information Technology work in this sector.

Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Trainee Technical Support Engineer opening in Kanpur, Uttar Pradesh.