Customer Relationship Executive Jobs in Kanpur, Uttar Pradesh

Job Description

a service center in Kanpur is looking to hire a Customer Relationship Executive. Customer Relationship Executives follow up with customers after service, conduct satisfaction surveys, and coordinate service reminders.

Key Responsibilities

• Handle Post-service follow-up calls.
• Take ownership of Customer satisfaction survey coordination.
• Manage Service reminder calls.
• Be responsible for Complaint escalation to management.
• Work on CRM data entry.

This position calls for 0-4 years of relevant experience and a 12th pass/Bachelor's degree. It is a full-time, on-site role based in Kanpur, Uttar Pradesh - not a remote position, given the nature of Service Center Jobs work in this sector.

Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Customer Relationship Executive opening in Kanpur, Uttar Pradesh.