Trainee Customer Service Executive Jobs in Ghaziabad, Uttar Pradesh

Tier-2 City

Salary & Role Summary

Rs. 1,44,000 - Rs. 2,86,000 per year

Experience Level
0-1 years
Qualification
Bachelor's degree in any discipline
Sector
Banking & Financial Services
Location
Ghaziabad, Uttar Pradesh

Job Description

Immediate opening for a Trainee Customer Service Executive with a private sector bank in Ghaziabad. This is an entry-level trainee position - you will work under close supervision while learning the core responsibilities of the role. Customer Service Executives handle walk-in and phone banking queries, resolve account and transaction issues, and guide customers toward the right banking products and services.

Key Responsibilities

  • Handle Customer query handling.
  • Take ownership of Complaint resolution.
  • Manage Banking product knowledge.
  • Be responsible for CRM software usage.
  • Work on Communication skills.

This position calls for 0-1 years of relevant experience and a Bachelor's degree in any discipline. It is a full-time, on-site role based in Ghaziabad, Uttar Pradesh - not a remote position, given the nature of Banking & Financial Services work in this sector.

Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Trainee Customer Service Executive opening in Ghaziabad, Uttar Pradesh.

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