Junior Customer Relationship Manager Jobs in Madurai, Tamil Nadu
Tier-2 City
Salary & Role Summary
Rs. 3,30,000 - Rs. 6,59,000 per year
- Experience Level
- 1-3 years
- Qualification
- Bachelor's degree in any discipline
- Sector
- Telecom
- Location
- Madurai, Tamil Nadu
Job Description
Immediate opening for a Junior Customer Relationship Manager with a telecom operator in Madurai. Customer Relationship Managers manage postpaid and enterprise customer accounts, handling escalations, driving retention, and identifying upsell opportunities within their account base.
Key Responsibilities
- Handle Key account management.
- Take ownership of Customer retention strategy.
- Manage Escalation resolution.
- Be responsible for Upselling & cross-selling.
- Work on Relationship building.
This position calls for 1-3 years of relevant experience and a Bachelor's degree in any discipline. It is a full-time, on-site role based in Madurai, Tamil Nadu - not a remote position, given the nature of Telecom work in this sector.
Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Junior Customer Relationship Manager opening in Madurai, Tamil Nadu.
Key Skills Employers Look For
- Key account management
- Customer retention strategy
- Escalation resolution
- Upselling & cross-selling
- Relationship building
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