Trainee Technical Support Executive Jobs in Coimbatore, Tamil Nadu

Job Description

Hiring: Trainee Technical Support Executive for a BPO company in Coimbatore. This is an entry-level trainee position - you will work under close supervision while learning the core responsibilities of the role. Technical Support Executives help customers troubleshoot product or software issues over phone or chat, diagnosing problems remotely and escalating complex cases when needed.

Key Responsibilities

• Handle Technical troubleshooting.
• Take ownership of Remote issue diagnosis.
• Manage Customer communication.
• Be responsible for Ticketing system usage.
• Work on Escalation handling.

This position calls for 0-1 years of relevant experience and a Bachelor's degree; basic technical/IT troubleshooting knowledge. It is a full-time, on-site role based in Coimbatore, Tamil Nadu - not a remote position, given the nature of BPO / ITES work in this sector.

Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Trainee Technical Support Executive opening in Coimbatore, Tamil Nadu.