Trainee Customer Support Executive (Voice) Jobs in Coimbatore, Tamil Nadu

Job Description

This opening is for a Trainee Customer Support Executive (Voice) position with a BPO company operating in Coimbatore. This is an entry-level trainee position - you will work under close supervision while learning the core responsibilities of the role. Customer Support Executives handle inbound or outbound voice calls, resolving customer queries and logging interactions accurately in the CRM system.

Key Responsibilities

• Handle Voice call handling.
• Take ownership of Customer query resolution.
• Manage CRM software usage.
• Be responsible for Active listening.
• Work on Call quality adherence.

This position calls for 0-1 years of relevant experience and a Bachelor's degree or equivalent; good spoken English/communication skills. It is a full-time, on-site role based in Coimbatore, Tamil Nadu - not a remote position, given the nature of BPO / ITES work in this sector.

Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Trainee Customer Support Executive (Voice) opening in Coimbatore, Tamil Nadu.