Trainee Customer Support Executive (Chat/Email) Jobs in Coimbatore, Tamil Nadu

Metro City

Salary & Role Summary

Rs. 1,45,000 - Rs. 2,63,000 per year

Experience Level
0-1 years
Qualification
Bachelor's degree or equivalent; strong written English skills
Sector
BPO / ITES
Location
Coimbatore, Tamil Nadu

Job Description

Hiring: Trainee Customer Support Executive (Chat/Email) for a BPO company in Coimbatore. This is an entry-level trainee position - you will work under close supervision while learning the core responsibilities of the role. Customer Support Executives handle customer queries over chat and email, managing multiple conversations at once while maintaining response quality and turnaround targets.

Key Responsibilities

  • Handle Chat & email support.
  • Take ownership of Written communication.
  • Manage Multi-tasking across chats.
  • Be responsible for CRM/ticketing software.
  • Work on Response quality adherence.

This position calls for 0-1 years of relevant experience and a Bachelor's degree or equivalent; strong written English skills. It is a full-time, on-site role based in Coimbatore, Tamil Nadu - not a remote position, given the nature of BPO / ITES work in this sector.

Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Trainee Customer Support Executive (Chat/Email) opening in Coimbatore, Tamil Nadu.

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