Senior Customer Support Executive Jobs in Chennai, Tamil Nadu

Job Description

This opening is for a Senior Customer Support Executive position with a stock broking company operating in Chennai. Customer Support Executives resolve client queries about accounts and trades, providing basic trading platform troubleshooting support. This senior-level position also involves mentoring junior team members and reviewing their work.

Key Responsibilities

• Handle Client query resolution (call/chat).
• Take ownership of Trading platform troubleshooting support.
• Manage Account statement & report requests.
• Be responsible for Complaint escalation handling.
• Work on CRM data entry.

This position calls for 8-15 years of relevant experience and a 12th pass/Bachelor's degree; good communication skills. It is a full-time, on-site role based in Chennai, Tamil Nadu - not a remote position, given the nature of Stock Broking Company Jobs work in this sector.

Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Senior Customer Support Executive opening in Chennai, Tamil Nadu.