Junior Customer Service Executive Jobs in Pune, Maharashtra
Metro City
Salary & Role Summary
Rs. 2,32,000 - Rs. 4,65,000 per year
- Experience Level
- 1-3 years
- Qualification
- Bachelor's degree in any discipline
- Sector
- Banking & Financial Services
- Location
- Pune, Maharashtra
Job Description
a private sector bank in Pune is looking to hire a Junior Customer Service Executive. Customer Service Executives handle walk-in and phone banking queries, resolve account and transaction issues, and guide customers toward the right banking products and services.
Key Responsibilities
- Handle Customer query handling.
- Take ownership of Complaint resolution.
- Manage Banking product knowledge.
- Be responsible for CRM software usage.
- Work on Communication skills.
This position calls for 1-3 years of relevant experience and a Bachelor's degree in any discipline. It is a full-time, on-site role based in Pune, Maharashtra - not a remote position, given the nature of Banking & Financial Services work in this sector.
Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Junior Customer Service Executive opening in Pune, Maharashtra.
Key Skills Employers Look For
- Customer query handling
- Complaint resolution
- Banking product knowledge
- CRM software usage
- Communication skills
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