Trainee Customer Service Executive Jobs in Mumbai, Maharashtra

Job Description

Immediate opening for a Trainee Customer Service Executive with a telecom operator's customer service center in Mumbai. This is an entry-level trainee position - you will work under close supervision while learning the core responsibilities of the role. Customer Service Executives resolve customer queries related to billing, plans, and service issues over phone, chat, or in person at a local service center.

Key Responsibilities

• Handle Customer query resolution.
• Take ownership of Billing & plan support.
• Manage Complaint handling.
• Be responsible for CRM software usage.
• Work on Communication skills.

This position calls for 0-1 years of relevant experience and a Bachelor's degree or equivalent. It is a full-time, on-site role based in Mumbai, Maharashtra - not a remote position, given the nature of Telecom work in this sector.

Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Trainee Customer Service Executive opening in Mumbai, Maharashtra.