Customer Service Executive Jobs in Mumbai, Maharashtra
Metro City
Salary & Role Summary
Rs. 2,09,000 - Rs. 3,72,000 per year
- Experience Level
- 0-4 years
- Qualification
- 12th pass/Bachelor's degree
- Sector
- Electronics Showroom Jobs
- Location
- Mumbai, Maharashtra
Job Description
Hiring: Customer Service Executive for an electronics showroom in Mumbai. Customer Service Executives handle customer queries, coordinate delivery and service status updates, and manage warranty requests.
Key Responsibilities
- Handle Customer query resolution.
- Take ownership of Delivery & service status follow-up.
- Manage Warranty & exchange coordination.
- Be responsible for Complaint escalation handling.
- Work on CRM data entry.
This position calls for 0-4 years of relevant experience and a 12th pass/Bachelor's degree. It is a full-time, on-site role based in Mumbai, Maharashtra - not a remote position, given the nature of Electronics Showroom Jobs work in this sector.
Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Customer Service Executive opening in Mumbai, Maharashtra.
Key Skills Employers Look For
- Customer query resolution
- Delivery & service status follow-up
- Warranty & exchange coordination
- Complaint escalation handling
- CRM data entry
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