Customer Service Executive Jobs in Mumbai, Maharashtra

Job Description

This opening is for a Customer Service Executive position with a private sector bank operating in Mumbai. Customer Service Executives handle walk-in and phone banking queries, resolve account and transaction issues, and guide customers toward the right banking products and services.

Key Responsibilities

• Handle Customer query handling.
• Take ownership of Complaint resolution.
• Manage Banking product knowledge.
• Be responsible for CRM software usage.
• Work on Communication skills.

This position calls for 0-3 years of relevant experience and a Bachelor's degree in any discipline. It is a full-time, on-site role based in Mumbai, Maharashtra - not a remote position, given the nature of Banking & Financial Services work in this sector.

Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Customer Service Executive opening in Mumbai, Maharashtra.