Customer Service Executive Jobs in Surat, Gujarat

Job Description

Immediate opening for a Customer Service Executive with an opticals showroom in Surat. Customer Service Executives handle customer queries, schedule eye test appointments, and coordinate order and repair follow-ups.

Key Responsibilities

• Handle Customer query resolution.
• Take ownership of Appointment scheduling for eye tests.
• Manage Order status follow-up.
• Be responsible for Complaint escalation handling.
• Work on Warranty & repair coordination.

This position calls for 0-4 years of relevant experience and a 12th pass/Bachelor's degree. It is a full-time, on-site role based in Surat, Gujarat - not a remote position, given the nature of Opticals Showroom Jobs work in this sector.

Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Customer Service Executive opening in Surat, Gujarat.