Customer Service Executive Jobs in Surat, Gujarat

Job Description

This opening is for a Customer Service Executive position with a courier and parcel delivery company operating in Surat. Customer Service Executives resolve parcel tracking queries and handle delivery delay complaints and reschedule requests.

Key Responsibilities

• Handle Parcel tracking query resolution.
• Take ownership of Complaint & delay escalation handling.
• Manage Delivery reschedule coordination.
• Be responsible for CRM data entry.
• Work on Customer communication.

This position calls for 0-4 years of relevant experience and a 12th pass/Bachelor's degree. It is a full-time, on-site role based in Surat, Gujarat - not a remote position, given the nature of Courier & Delivery Jobs work in this sector.

Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Customer Service Executive opening in Surat, Gujarat.