Technical Support Engineer Jobs in Visakhapatnam, Andhra Pradesh

Job Description

an IT support services company in Visakhapatnam is looking to hire a Technical Support Engineer. Technical Support Engineers help customers or internal users resolve software and system issues, working through support tickets, calls, or chat, and escalating complex problems when needed.

Key Responsibilities

• Handle Troubleshooting.
• Take ownership of Customer communication.
• Manage Ticketing systems.
• Be responsible for Basic networking.
• Work on Operating systems knowledge.

This position calls for 0-2 years of relevant experience and a Diploma or Bachelor's degree in IT, Computer Science, or related field. It is a full-time, on-site role based in Visakhapatnam, Andhra Pradesh - not a remote position, given the nature of Information Technology work in this sector.

Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Technical Support Engineer opening in Visakhapatnam, Andhra Pradesh.