Junior Customer Service Executive Jobs in Kurnool, Andhra Pradesh
Tier-3 City
Salary & Role Summary
Rs. 1,63,000 - Rs. 3,11,000 per year
- Experience Level
- 1-3 years
- Qualification
- Bachelor's degree or equivalent
- Sector
- Telecom
- Location
- Kurnool, Andhra Pradesh
Job Description
This opening is for a Junior Customer Service Executive position with a telecom operator's customer service center operating in Kurnool. Customer Service Executives resolve customer queries related to billing, plans, and service issues over phone, chat, or in person at a local service center.
Key Responsibilities
- Handle Customer query resolution.
- Take ownership of Billing & plan support.
- Manage Complaint handling.
- Be responsible for CRM software usage.
- Work on Communication skills.
This position calls for 1-3 years of relevant experience and a Bachelor's degree or equivalent. It is a full-time, on-site role based in Kurnool, Andhra Pradesh - not a remote position, given the nature of Telecom work in this sector.
Candidates who meet the above profile can apply directly using the Apply Now button on this page; applications are routed for this specific Junior Customer Service Executive opening in Kurnool, Andhra Pradesh.
Key Skills Employers Look For
- Customer query resolution
- Billing & plan support
- Complaint handling
- CRM software usage
- Communication skills
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